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Support

Having trouble connecting? We are here to help.

1.0.0

Version

17.0+

Min iOS

24-48h

Response time

FAQ

Common questions about SSH setup and AI Terminal

Troubleshooting

Connection not working? Follow these steps in order.

1

Check SSH is enabled on Mac

System Settings > General > Sharing > Remote Login must be turned ON. Note the SSH command shown — it contains your username and IP address.

2

Verify network connectivity

Your iPhone and Mac must be on the same Wi-Fi network (or Mac must be reachable over the internet). Open Safari and try to load a webpage to confirm your iPhone has internet/network access.

3

Check firewall settings

On your Mac, go to System Settings > Network > Firewall. If the firewall is on, ensure it is not blocking incoming SSH connections on port 22.

4

Use the correct IP address

Mac IP addresses can change. On your Mac, go to System Settings > Wi-Fi > your network > Details to find the current local IP address. Or use the QR code feature to avoid IP address errors entirely.

5

Restart the SSH service

On your Mac, turn Remote Login off and back on in System Settings > General > Sharing. This restarts the SSH daemon and can resolve connection issues.

6

Update AI Terminal

Check the App Store for updates to AI Terminal. Updates contain bug fixes and connection improvements.

Contact Us

Did not find your answer? Send us a message.

Or email us directly at support@aiterminal.app


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